Thanks to Crystal, prompt response and understand my needs. Quality of the Ziptrak is satisfying, worth the price. It is the best solution for my balcony.
I was referred to The Curtain Boutique by a friend and my experience with them was fantastic. The salesperson Laine was friendly and patient with my queries and requests and she also provided good recommendation based on our budget and requirement.
Laine was also very honest. She made a minor calculation error on the 50% deposit payment and i ended up paying slightly more (a very small amount which i din notice). Laine later updated me on the error and make the adjustment on the final payment. Such level of integrity is what makes her and The Curtain Boutique a cut above the rest. Another word of mention is their after sales service is prompt and good also. Thank you, Laine and The Curtain Boutique, for the wonderful sales experience.
Seow Bee Hian
Made and enquire online and was served by salesperson Hao. Quick response and gave good points for consideration. Helped to fix the schedule for onsite measurement and installation of the manual outdoor blinds promptly. Everything was completed in 3 weeks.
Seow Bee Hian
Absolutely wonderful to work with Irene. She was responsive on calls and WhatsApp and ensured I was happy with my purchase. The team also helped me with everything that needed drilling as I just bought my new flat. Very helpful and curtains are of great quality.
The detail that they have put in to Ensure that the blinds were installed well is amazing. Up to the point in ensuring there are no gaps on my ceiling. Customer service is good, not pushy and gave me ample time to consider. Jeff was an excellent person to work with to get the work done. Patient and very knowledgeable.
I am very pleased with TCB. TCB delivers high quality products with top level service. We engaged TCB to install curtains (dim out and black out ones) and Ziptrak. We dealt with Kermit Yip. He was extremely professional and patient with us from start to completion. He is meticulous. You can trust him to take responsibility and ensure every job is well done.
Super nice sales guy Sam Wong. Follow through perfectly for the Ziptrak as well as indoor roller blind product! Feel very comfortable to work with The Curtain Boutique (TCB), not those pushy type. TCB always respect what I want and find solution to work on it. Sam Wong also went extra mile to get management office approval for the ziptrak color etc. He also helps a lot with the admin work like form submission as well as handle the deposit etc. Installation team was perfect and professional, very neat and super-efficient, also on time on the installation date. No regret to work with TCB, happy with the selection!
Great Service from the people there, one of the best customer services I've seen.